Confidentiality of Information

Privacy

TEA and ETS take the privacy of test takers seriously and recognize your right to control the information about you that is stored by them. Their policies are designed to safeguard that information from unauthorized disclosure.

Because of laws protecting confidentiality and privacy, only you can register yourself for a test or make inquiries regarding your registration or test scores.

ETS takes reasonable precautions to protect the integrity of your personal information provided in connection with the registration process, as well as any information generated internally that is specifically pertinent to you, and to keep this information secure.

Your private information will not be made available to anyone but you; ETS and TEA (including the employees, agents, contractors, or professional advisors of ETS and TEA); the educator preparation program providers or employing agencies you indicate in your registration; and any educator preparation program provider, entity, or person required or authorized by law to receive this information.

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Consent

Notwithstanding anything to the contrary in any other ETS or ETS affiliate’s (“ETS,” “we,” “us,” “our”) materials or agreements with you, you consent to the terms and conditions herein by registering for or taking an ETS test, creating an online account or using our website, providing survey information or requesting one of our services, or completing order or payment information.

You agree that we have the right to obtain, store, use and transmit your personal information including, full name, home address, email address, telephone number, Social Security number, passport number, biometric data such as fingerprints, photographs, audio recordings and video files, and your answers to other background information questions, the test you are registering for, test date, payment information, how you specifically use our website (“Personal Information”).

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At the Test Center

You must show the required identification documents to be admitted to test.

At test centers where the TExES Braille test is offered, your photograph will be taken and your fingerprint will be imprinted on your answer sheet.

Your photograph and fingerprint may also be taken at CAT test centers. The biometric-enabled check-in system at CAT test centers is designed to protect test taker privacy and improve the security and integrity of the CAT testing process. The biometric-enabled check-in system converts a fingerprint image to a digital image that is used for identity verification purposes. To use the biometric-enabled check-in system, you must place your finger on a scanner. The system equipment will create a digitized representation of your fingerprint (a "template"). This representation template will be paired with other personal information you provide allowing ETS and TEA to identify you accurately during the testing process.

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Purpose and Use of Personal Information, Photographs and Fingerprints

Your personal information can be used to:

  • Complete any registration, purchases or other transactions you request online
  • Improve products and services, and identify, de-velop and offer new or expanded products and services
  • Improve and personalize your experience on the website
  • Notify you about updates, products, services and/or special offers from ETS, its affiliates and selected third parties
  • Ask you to participate in brief surveys or provide other information
  • Generate aggregate statistical studies and conduct research ourselves or jointly with others related to our products and services and the use of our website

Based upon your specific relationship(s) with us, we may use your Personal Information in ways described in more detail in one or more other agreements.

Additionally, you consent to the transfer of your Personal Information within and outside of your country of residence and outside of the location where you have taken the test(s).

We disclose your Personal Information to certain third parties with whom we have a direct or indirect business or contract relationship, to provide the products and services you have requested.

You will have the ability to opt out of receiving certain communications from us, including voicemail or email. If you do not opt out immediately, but later decide that you would prefer not to receive email communications from us, please contact that particular testing program through this website. Remember, however, that we may still send email or call you in order to provide a product or service that you request.

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Disclosure

Your personal information may be disclosed to those third parties that provide services to ETS and TEA, provided that they have contractually agreed to only use the personal information as needed to provide the services.

By electing to report your scores at the end of a CAT test, you are authorizing ETS and the TEA to report your scores to you; to the TEA; to your educator preparation program provider (if applicable); and to any provider, entity or person authorized or required by law, inclusive of the TEA’s compliance with applicable Open Records Requests, to receive this information.

Unless you cancel your scores at the end of a CAT test, your scores will be reported. Any information you provided as a part of registration may be used to report your scores or to contact you regarding test- or program-related issues.

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Security and Retention

ETS, TEA and their service providers shall at all times protect your personal information with operational, administrative, technical and physical security safeguards.

Unless your photograph and fingerprint images are being used in connection with an active security investigation, ETS and TEA shall retain them for a maximum of five years after the last test you have taken.

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Individual Rights

You may at any time:

  • request access to and correction of your personal information
  • make any inquiries, requests or comments in relation to the use of your personal information
  • withdraw your consent to the processing of your personal data (including fingerprint data); however, if you exercise this right, you may not be allowed to take any further tests and your scores may be canceled

Requests, inquiries or comments should be directed to ETS-Texas Educator Certification Program. See Contact Information.

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Score Information

Your score information is intended only for you and your EPP (if applicable). However, background information, as noted during the registration process, is reported to the state of Texas and some institutions.

ETS will not release your score information at the request of institutions or agencies except:

  • for use in research studies, scoring and statistical analyses approved by TEA and that preserve your anonymity
  • when information is required under compulsion of legal processes, in which case your score record and the documents (including, but not limited to, photos and documents completed at check-in on test day) that are retained at ETS may be released to third parties, e.g., government agencies, parties to a lawsuit, etc., if requested pursuant to a subpoena
  • Sections 205 through 208 of Title II of the Higher Education Act (HEA), as amended in 2008, require all states that require testing for licensure to provide that agency with annual performance data for students completing their state-approved teacher preparation programs. If you complete your preparation program in a given cohort year, your preparing institution will collect and forward your score information to the state for inclusion in the federally mandated educator preparation performance report. The report will contain aggregate data only and will not include any information that identifies test takers.

Note that whenever ETS has confirmed that you have submitted a TExES score directly to an educational institution, agency or district in satisfaction of one of its requirements, ETS will respond to requests for score review from that recipient.

Responses may be used for training scorers and in new test preparation materials. Test taker information, such as names and addresses, is not included when scoring responses are used for these purposes. Scorer training is essential to ensure that tests are scored in a fair and consistent manner. The use of your responses will benefit future test takers by helping to improve the training of scorers, just as the scoring of your test will benefit from the use of prior test takers' recorded responses. Test preparation materials demonstrate how the test is administered and the skills that are necessary to succeed.

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