Correcting or Updating Your TEA Educator Profile

It is extremely important to keep the information in your TEA Educator Profile up-to-date because the information you enter is uploaded into the ETS registration system. Occasionally, ETS and TEA staff may need to contact you in the event there is a last-minute change in a test administration reporting address or reporting time change. Keeping the information current in your Educator Profile, especially your phone number and email address, is your responsibility. By doing so, you enable ETS and TEA staff to contact you if the need arises. 

You can update your mailing address, phone number and email address at any time by logging in to your TEAL account and then accessing your Educator Profile on the TEA website at Changes or corrections to your name, gender or date of birth must be done by submitting the requested documentation via email or regular mail. To submit such a change or correction, go to the TEA website and select the Texas Educators button from the menu at the top of the screen. Then select Contact Educator Certification and click on the link for emailing or contacting TEA Educator Certification and Standards. You will see instructions for documenting and submitting these requests. All changes must be made in conjunction with your primary ID documents. The information in your Educator Profile must match the identification document(s) you will present at the test center.

After updating your Educator Profile on the TEA website, please confirm the changes by logging in to your testing account on the ETS TExES website and clicking on “Modify Your Profile” to confirm that the information retrieved from TEA is correct. Testing
account updates are made periodically throughout the day so if your change does not appear immediately, check again in a few hours.

If there are any discrepancies in the data, call ETS Customer Service at 1-800-205-2626.